EXIM Partner Directory

A **Customs Broker** is a licensed professional who assists importers and exporters in clearing goods through customs. They are responsible for accurate classification of goods, managing duty and tax payments, and ensuring compliance with customs laws to avoid penalties or delays. They act as a crucial intermediary between your business and customs authorities.

Essential Questions to Ask:

• Are you licensed and accredited by Indian Customs authorities?
• How experienced are you in handling customs clearance for goods in my product category?
• Can you assist with proper tariff classification and duty/tax calculations to avoid errors?
• How do you handle communication and provide updates during the clearance process?
• What is your fee structure, and are there any potential hidden charges?

A **Freight Forwarder** acts as your logistics coordinator. They manage the international shipment from origin to destination, selecting the best shipping routes and carriers based on cost and cargo type. They also handle documentation like the Bill of Lading and can provide services such as warehousing and cargo insurance.

Essential Questions to Ask:

• How extensive is your global network and carrier relationships?
• Can you provide a detailed breakdown of all costs, including port fees and surcharges?
• Do you offer cargo tracking and real-time shipment updates?
• What is your procedure for handling delays, damage, or claims?
• Do you have experience with my target market and its specific regulations?

**Export Promotion Councils (EPCs)** are government-recognized bodies that support exporters within specific sectors. They provide market insights, facilitate participation in international trade fairs, and offer guidance on government schemes. Membership and obtaining an **RCMC (Registration-cum-Membership Certificate)** are often prerequisites for accessing government benefits.

Essential Questions to Ask:

• What specific services and support do you offer for exporters in my product sector?
• Can you help me access government export incentives and schemes like RoDTEP?
• Do you facilitate participation in trade fairs or buyer-seller meets relevant to my market?
• What resources do you provide for market research and export compliance?
• What is the fee for membership, and what are the key benefits included?

A reliable bank is essential for managing foreign exchange, securing credit, and facilitating international payments. You need a bank with an **Authorized Dealer Code** to handle all foreign currency transactions and a team that understands the nuances of export finance, Letters of Credit (**LC**), and other payment mechanisms.

Essential Questions to Ask:

• Does your bank have an authorized dealer code to handle foreign currency?
• Can you provide a relationship manager who specializes in EXIM finance?
• What are your charges for foreign exchange conversion and remittance?
• What are the different payment options (e.g., LC, advance, CAD) you support?
• Do you offer trade finance services like pre-shipment or post-shipment credit?

The **ECGC** is a government-owned company that provides export credit insurance. It protects Indian exporters against non-payment risks from foreign buyers, such as bankruptcy or political instability. Obtaining an ECGC policy is a crucial step in mitigating financial risk, especially for new exporters dealing with unknown buyers.

Essential Questions to Ask:

• What types of risks does your insurance policy cover (e.g., commercial and political risks)?
• What is the process for getting a credit limit on a foreign buyer?
• What percentage of my export value is covered by the policy?
• How do I file a claim in the event of non-payment?
• What are the premium costs for my type of product and destination country?